Back to Q Agent

Privacy Policy

Last updated: January 2024

Introduction

Q Agent Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop automation software and related services (the "Service").

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Usage analytics and performance metrics

Technical Information

  • Computer specifications and operating system details
  • Software usage patterns and automation commands (anonymized)
  • Error logs and crash reports
  • Performance metrics and optimization data

How We Use Your Information

  • Provide and maintain the Q Agent service
  • Improve software performance and user experience
  • Send important service updates and security notifications
  • Provide customer support and technical assistance
  • Analyze usage patterns to enhance automation capabilities
  • Ensure security and prevent unauthorized access

Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for sensitive data transmission
  • Local processing of automation commands when possible
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with enterprise-grade protection
  • Limited access controls for our development team

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at kornel@runq.io.

Third-Party Services

Q Agent may integrate with third-party applications and services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before connecting your accounts.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Export your automation configurations

Children's Privacy

Q Agent is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Q Agent Inc.

Email: kornel@runq.io

Address: New York, NY